Onko "" todellinen matka- / lentovaraussivusto?
2015-09-05 01:25:15 UTC
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Browsing flights on, I was referred to a site I've never seen before, to make the payment.

I'd normally trust that Skyscanner would only refer to real, legitimate sites, but something about just doesn't feel right. I can't find any reviews (negative or positive), or posts about it at all, anywhere. Their facebook page is extremely generic, and every post seems to be liked by themselves and no-one else.

It looks fishy... or maybe they're just very new. But their facebook page's first post was on 14th July 2014, it seems strange that no-one would have posted a review or similar of them since then (or maybe I just can't find them).

They have one phone number listed, (+39) 0541 75 29 12 - so they appear to be based in Italy.

Has anyone used them? Or knows anything about them, or some way to check that they're real (for example maybe there's a 'confederation of flight ticket sellers' or similar I could check they're a member of?).

There's nothing I can see suggesting that they're an "IATA accredited agent", unlike many other flight sellers.

After seeing their phone number was Italian I tried looking for reviews in Italian (recensioni ""), thinking maybe they got established there first. I found precisely one, on, which Google Translate translates thus:

Federico wrote 01/02/2015 A trip to Rome from Palermo

(4 / 5) During a trip to Rome from Palermo , I logged on to the site of to get an overview of the flights available . Via search engine , after entering the date of departure, the destination and the number of persons , appear all available flights with listed companies that carry them out , the ticket price , travel time and the presence or absence of airports . After you have selected your flights to and fro , you go to the payment and the tickets arrive by e-mail.

Just sounds like a description of the concept of a flight search site, more than an actual personal experience.

Their About Us page claims they're owned by TUI Travel PLC, who were created in 2014 from a merger of two major travel companies. According to that Reuters article, TUI are now "the world's largest leisure and tourism company", so it'd make sense that they might want to set up their own flight booking site.

However, there are no results for searches for:

That page claims they're managed by Easy Market, and that "As from September 2007, Easy Market S.p.A is part of TUI TRAVEL PLC", but there is a similar lack of results backing that up:

TUI are clearly legit, but I'm starting to wonder if they even know that claims to be owned by them? It's weird that, with all the business press publicity around the TUI merger, there isn't a single press release or trade article I can find announcing that the new biggest tourism company in the world is launching its own flight booking site.

In fact the only thing I can find linking TUI and is this guy's LinkedIn profile.

A whois lookup on their domain name gives results that look okay, but aren't conclusive. Their server is in Italy, their contact email is from an Easy Market Italy that links through to - technical details link through to a domain seller.

I would just buy from someone else, but the next option is £200 (around $300) more expensive for the same flights. I don't want to rule lol out simply for being new - but I also want to be confident I'll be getting a real flight booking that works.

Update - still nothing on whether they're legit, but it does appear to be the case that Skyscanner only push them as an option if it thinks you're booking from a unusual location or in an unusual currency. While I was getting no serious alternatives to, skyscanner had auto-selected my location and currency based on my current location in West Africa. When I tried again with my location and currency set to the UK, I got lots of more conventional options from familiar (IATA-registered) UK companies, at prices similar or cheaper than lol's prices.

So if you're stuck because they're the only option and you're not sure you trust them, try changing your location settings. But I still don't know if they're for real.

Varaa luottokortilla, pyydä välitöntä hyvitystä, jos lippu ei saavu 24 tunnin kuluessa.
Heidän Tietoja meistä -sivulla todetaan varsin tarkasti, että he ovat uusi online-varaussivusto. Joten arvostelujen puute näyttää kohtuulliselta. Ja koska TUI on pitkäaikainen ja massiivinen yritys (he omistavat yli 100 matkailuyritystä), voisin kuvitella, että heidän yrityssuojaosastonsa seuraisi verkkoa yrityksille, jotka väittävät virheellisesti kuuluvan TUI: han.
Ei voi olla haittaa soittaa TUI Group -konsernille ja kysyä, tunnustavatko he yrityksen omaksi.
Ne ovat todellinen matkatietojen kerääjä, jolla on hieman valitettava tuotemerkkivalinta. Teen tällä hetkellä jonkin verran ohjelmointityötä heidän tietolähteistään ja olin itse hämmentynyt nimestä.
Neljä vastused:
Andrew M
2015-10-24 07:52:46 UTC
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Löysin heidät ja löysin hinnan halvemmalla kuin mikään muu agentti myös SkyScannerin kautta, olin hieman huolissani, koska en ollut koskaan kuullut heistä .. ja myös lukenut tämän viestiketjun, otin kuitenkin yhteyttä Tuiin yksityisviestillä Facebookissa ja he vahvistivat, että LOL on agentti, joka kuuluu heidän ryhmäänsä! Joten, onnellinen varaus.

Don MacLean
2015-10-24 17:50:46 UTC
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Olen juuri palannut Kiinasta ja tehnyt varaukseni verkossa LoL: n kautta. Lentänyt Hongkongista Pekingiin, sitten Xiin, takaisin Pekingiin ja sitten takaisin Hongkongiin. Oli myös hieman huolestunut, kun lentovahvistusta ei tullut alun perin, joten soitin tukipalveluun. Oli iloisesti yllättynyt tehokkuudesta ja sain sähköpostilla vahvistukseni puhuessani heidän kanssaan. Kaikki lennot olivat paikalla, eikä Kiinassa ollut mitään kiinnityksiä. Lentänyt kaikki jalat Air China.

Peter Taylor
2015-09-05 17:50:23 UTC
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I have one experience with them. In January 2015 I tried to book some flights with them, but I didn't realise that I'd managed to break the mail server configuration for the domain which I use for dealings with companies. (I give them each a different address so that I can identify the source of any spam I later receive).

Obviously their confirmation e-mails didn't get through. They did phone me and left a voice message saying that there was a problem. By the time I got the message, worked out what had happened, fixed the server config, and sent an e-mail to their customer support desk, the reservation had been cancelled by the operating company. Looking at my e-mail, it seems that I made a replacement booking directly with Iberia, but I can't tell you whether that was because it was now the cheapest option or whether it was just to play it safe.

You can draw what conclusions you wish, but in my opinion a scam site wouldn't have bothered to leave a voice message.

2015-10-27 19:02:41 UTC
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Minulla on ollut yksi kokemus heidän kanssaan myös tammikuussa 2015. Kaikki meni hyvin. Minulla oli huonompi kokemus muiden varausagenttien kanssa, koska he ovat estäneet korttini online-varauksen yhteydessä. Luulen voivani suositella tätä verkkosivustoa.

Tämä Q & A käännettiin automaattisesti englanniksi.Alkuperäinen sisältö on saatavilla stackexchange-palvelussa, jota kiitämme cc by-sa 3.0-lisenssistä, jolla sitä jaetaan.